Booking Policies
📍日常取消預約 / 預約更改時間. Change / Booking Cancellation
請於預約時間前6小時通知，逾時通知會視為取消， 將會自動收取是此預約項目的服務金額，恕不另行通知.
*套票會員專享：如需更改 / 重新安排預約時間/ 取消預約，請於4小時前通知我們
If you wish to reschedule or cancel your booking, please notify us at least 6 hours in advance to avoid a charge of the reserved service.
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For less than 6 hours notice of cancellation or no show, full service fee will be charged.
*Members benefit, your cancellation window will be 4 hours
📍預約遲到 Late arrival
每次預約我們會為您作10分鐘保留時間，如未能在保留時間內抵達我們有取消療程的決定權。
我們會因應遲到時間縮短服務時間。為保持本公司美甲服務的質素，如遲到超過10分鐘後，我們可能無法為您服務。
如遇事故必須取消或重新安排預約時間，出示有效證明後會交由公司內部安排酌情處理。
In order to protect the interests of every customers and to maintain our service quality, following arrangement is implemented:
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For late arrival within 10 minutes: service may be shortened. Full service fee applied.
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For late arrival more than 10 minutes: service may be cancelled. Full service fee applied.
📍失約 No Show
如沒有以時出席或預早聯絡我們取消預約，將會自動收取是此預約項目的全數服務金額及訂金，恕不另行通知.
No shows of the scheduled booking may incur a full service charge of the reserved services without prior notice. Deposit will not be refunded.
📍到訪時取消其中一項美甲服務項目 Cancelling services upon arrival
如客人當日預約了兩項服務或以上 (例如已於預約的早一天確定了預約了手及腳部服務），到店時臨時取消其中一項服務，將會自動收取該次服務費用。
After confirming your booking, service fee will be applied if there's cancellation of either one services upon arrival.
📍客人健康狀況 Health condition
如客人到店後出現發燒，或其他不適狀況如：嚴重咳嗽等，請恕我們未能為客人提供當日預約的美甲服務。服務費用將於套票內扣；訂金不設退款。
You are suggested to contact us immediately If you are unwell on the appointment date. If you are found having fever or other symptoms, such as severe cough, etc. We apologise that we will not be able to provide you the pre-booked service on the day. Service fee(s) applied and deposit will not be refunded.
📍店內遺失或損毁物品 Loss or Damage
請客人將個人貴重物品放置於視線範圍內。恕我們未能為任何遺失或損毀的個人物品負責。
We regret that we cannot be held responsible for any loss or damage to personal items. Please keep all valuables within your direct sight.
聯絡或預約協助 分店 ； For enquiries or assistance, please contact our branch here.